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Lyona

F.A.Q.

1. How long does shipping take?

Shipping usually tkaes 7-12 Business days, depending on your location. 

2. What is your return policy?

We offer 15-days return policy.If you're not satisfied with yur purchase, you can return it without 15 days for a full refund, provided it's in its original condition. return shipping costs may apply.

3.What are the lights made of?

Our lights are made of high-quality, non-toxic materals like soft silicone, ensuring they're safe for kids and durable for everyday use 


4. Can the lights be used as nightlights?

Definitely! Our lights provide a gentle, warm glow that's perfect for bedtime-helping kids and adults feel cozy and relaxed as they drift off to sleep 

5.How do i clean the lights?

To clean your lights, simply wife it with a damp cloth. avoid using harsh chemicals to maintain the material's softness and duruability 


6.What if i entered the wrong address?

if you have entered an incorrect address , please contact our support team immediately, we'll do our best to update the address before the item is shipped 

7. How can we pay the full payment before we get the product?

If your really concerned about full payment we can have a conversation in any of the online platforms and you can pay half of the payment first once the product is shipped you can pay the rest later 

Feel free to reach out if you have any other questions! ✨